The ICE Sign

Normally I don’t blog gossip, but this warrants blogging. Yesterday ICE had a class at its main office. ICE just replaced a sign out back that was old, faded, and bent out of shape. The sign is low enough, that even the smallest vehicle can’t see it out the back window when backing up, so it was hit—again.

The individual that hit the sign was a customer. He came inside to let ICE know that he hit the sign. I saw it when I left the building and I didn’t even notice any damage to the sign. I wasn’t specifically looking for damage, but I did look right at the sign.

Anyway, the customer fessed up to his badness and was going to pay to fix whatever it was that he damaged on the sign (a chip of paint or something). Sadly, he confessed to someone who either was Carol or instantly told Carol.

Let it be known that Carol is currently on a SERIOUS Customer Relations Management kick right now. She’s all about pleasing the customers and making the customers happy. A happy customer is easier to keep than replace, right?

So what does she do? She calls the cops to place a report about the customer backing up into the sign. Needless to say, the customer was very upset about Carol calling the cops.

The moral of the story is that Skeksis don’t make good Customer Relations Managers.