Receptionist training
Carol got it into her big bleached head that the designers in the marketing department would do their job better if they were answering the receptionist's telephone instead of designing. Yesterday was my first day of 'training'. The receptionist wouldn't let me leave. In fact, I think she was rather upset that I knew when my time was up.
I spent the entire hour saying, "I.C.E., how may I direct your call? Ordering department? Hold, please." :cover the mouth-piece: "Hey! This person's asking for the ordering department? Who...? No, she's in a meeting. No, she's on the phone. No, she's on the phone too. No, she's in training. No, she's on vacation. Okay..." :press a series of three buttons, then hang up:
Yeah, I'm getting to know that customers like to talk to sales people, they don't know how to get to my office, and they don't know their username and password for our website.
Wow... yeah... I can use that a LOT in the brochures I design. A really big phone number so they can call more often and ask more questions that don't apply to brochure design. Hmmm... OR! I could put a huge listing of everyone's phone number, their name, and why/when to call them when they have a question! Yes! Then I'll put in a monster map of Michigan so that everyone, no matter what part of the state their from, knows how to get to my office (denoted by a large star)! Awesome! And it would take up the WHOLE BROCHURE.
Fan-FREAKING-tastic.
Finally, at the end of my hour (I thought it was a half-hour, so I think she just conned me into staying longer) I said, "Well, gotta get back to work. Brochures don't design themselves."
I spent the entire hour saying, "I.C.E., how may I direct your call? Ordering department? Hold, please." :cover the mouth-piece: "Hey! This person's asking for the ordering department? Who...? No, she's in a meeting. No, she's on the phone. No, she's on the phone too. No, she's in training. No, she's on vacation. Okay..." :press a series of three buttons, then hang up:
Yeah, I'm getting to know that customers like to talk to sales people, they don't know how to get to my office, and they don't know their username and password for our website.
Wow... yeah... I can use that a LOT in the brochures I design. A really big phone number so they can call more often and ask more questions that don't apply to brochure design. Hmmm... OR! I could put a huge listing of everyone's phone number, their name, and why/when to call them when they have a question! Yes! Then I'll put in a monster map of Michigan so that everyone, no matter what part of the state their from, knows how to get to my office (denoted by a large star)! Awesome! And it would take up the WHOLE BROCHURE.
Fan-FREAKING-tastic.
Finally, at the end of my hour (I thought it was a half-hour, so I think she just conned me into staying longer) I said, "Well, gotta get back to work. Brochures don't design themselves."

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